Service

AI Agents and Automation

Some businesses have no experience with AI and need a clear place to start. Others have already used tools like Claude or ChatGPT and want to do more — connect apps, automate follow-up, and cut repetitive admin. Wherever you are, the right path depends on how your team works today.

Path 1

Frontier AI Agents

Use hosted agents when the work can live inside Claude, CoWork, ChatGPT, or Codex. Prairie AI helps choose the right workspace, connect the right context, and give the team simple rules for safe daily use.

Monthly Plans

CostClaudeChatGPT / Codex
IndividualPro CA$28/mo; Max CA$140+/moPlus CA$28/mo; Pro CA$136/mo
TeamStandard CA$35/seat/mo; Premium CA$175/seat/moBusiness CA$27/user/mo
Sources and references(7)
Phase 01 · Introduce

Teach context management, prompting, Projects, and human-in-the-loop habits that cut busywork and improve daily output quality.

Context foundation

  • Create Projects for owner decisions, operations, sales, and client work.
  • Load approved SOPs, proposals, policies, templates, and working docs.
  • Teach staff when to start a new chat, when to reuse a Project, and when to bring in fresh files.

Daily work habits

  • Draft client updates, meeting agendas, policy edits, and summary notes with human review.
  • Use Claude to compare long documents, find inconsistencies, and turn messy notes into polished drafts.
  • Build reusable prompts for weekly summaries, follow-up prep, and internal knowledge questions.

Review rules

  • Keep a person responsible for approving sends, assignments, or calendar changes.
  • Define which folders, client files, and internal knowledge sources are approved for use.
  • Name a prompt/context owner so the workspace stays useful instead of becoming another junk drawer.

Path 2

Custom Agents

Use a custom agent when a real workflow needs to run outside chat: take an input, keep state, call approved tools, and hand off the result.

Sources and references(3)

SMS lead agent

Texts new leads, asks the missing questions, and sends the owner a clean summary.

Best for

  • Missed calls, quote requests, and web leads
  • Fast follow-up before a person is free

Prairie AI sets up

  • Hosted endpoint, SMS replies, lead state, and owner summary
  • Webhook secret, fallback rules, and simple logs

Guardrails

  • No commitment is made before a human reviews the summary

Example workflows

  • Contact form to SMS qualification
  • Lead summary to owner inbox

Real estate screening agent

Runs a screening call, captures answers, and turns the conversation into a reviewable summary.

Best for

  • Tenant intake, property inquiries, and repeatable phone screens
  • Calls that need transcripts and owner review

Prairie AI sets up

  • Call trigger, approved questions, transcript, and dashboard handoff
  • Review points for consent, exceptions, and next steps

Guardrails

  • Human follow-up handles final decisions and sensitive cases

Example workflows

  • Tenant screening call
  • Post-call transcript and status

Ops or reporting agent

Pulls from approved systems and produces reports, tasks, or exception queues.

Best for

  • Weekly owner reports
  • CRM, spreadsheet, or form routing

Prairie AI sets up

  • Triggers, schemas, validation, tool access, and output format
  • Hosted workflow, logging, health checks, and ownership notes

Guardrails

  • Review queue before risky writes or customer-facing outputs

Example workflows

  • Weekly owner report from CRM and spreadsheet data
  • Form-to-CRM routing with exception handling
Explore Automations